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- If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange.

-Returns will be honored only if received within 15 days after receipt.

-Returns must be in original condition and in its original package with all product information including warranty cards and manuals.

-Items that do not meet these requirements will be returned to you or disposed of at no credit.

-The original shipping and handling charges are not refundable.

-All returns will be charged a 15% restocking fee.

-Please mail your package in a prepaid, insured, traceable method to the address below:

Pet Supply Outlet, 1904 Ashland Avenue, Sheboygan, WI 53081

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